Our Policies
We require a 24 hour notice for all cancelled and rescheduled appointments. A $25 fee will be applied for appointments cancelled within 24 hours of that appointment's scheduled time. Please be aware your therapist or stylist has reserved time on their schedule for you. When late notice is given, time slots cannot always be filled, resulting in wasted time for the therapist/stylist.
Cancellation
All no-shows will be charged a $25 fee. After 2 no shows, clients will be asked to prepay a deposit to scheduled appointments. Nouveau employees reserve the right to refuse service to clients who have shown perpetual tardiness or who have a history of no showing appointments.
No-Shows
If clients are more than 10 minutes late, they will be asked to reschedule their appointment and the $25 fee will be charged. We are unable to perform the highest quality work our clients deserve if our time is cut short. Nouveau employees have full schedules and we strive to run on time for our clients. This is not possible if we are squeezing in late arrivals.
Late Arrivals
All medical and laser treatments are to be administered at the discretion of the physician. We reserve the right to restrict dosages, refuse unnecessary treatments and to time out procedures in accordance with the guidelines from the manufacture of the medical equipment and/or product being used..
Medical Administration
SMS/Text Messaging Privacy
If you choose to opt in to SMS communications from Nouveau Medspa and Salon, we may use your mobile telephone number to send the types of text messages to which you have consented, including promotional offers, salon and spa updates, events, product announcements, and other marketing communications.
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
We will not share your SMS opt-in or consent information with third parties for purposes unrelated to providing the SMS program. We may share information with service providers that assist us in delivering text messages, such as messaging platform providers and telecommunications carriers, solely as necessary to provide the messaging service.
SMS opt-in data and consent will not be sold, rented, or otherwise transferred to third parties for their own marketing purposes.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Sharing of Information
We may disclose personal information to service providers that assist us with legitimate business functions, such as website hosting, appointment scheduling, payment processing, communications, and other services necessary to operate our business.
We do not sell personal information for third-party marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own privacy policies, and we encourage you to review those policies.
Your Choices
You may contact us to request that we update or correct certain personal information. You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications and may opt out of SMS marketing by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Nouveau Medspa and Salon
4751 S. Afton Rd.
Chubbuck, Idaho 83202
208-232-SKIN (7546)